Nationwide Biweekly Administration, Inc Other Financial Service Complaint

Nationwide Biweekly Administration, Inc Other financial service department,

Debt settlement Fraud or scam Iowa

We have been customers of Nationwide Biweekly Administration Inc. since -/-/-. I have had MANY arguments with them about how they were not saving us money and they argued if they were wrong, they would have to refund me every single fee, so they were right because they were n't going to. They performed an audit to try and prove they were saving us money. They have very often been late on making our mortgage payments, not 'on the books ' late, but when we signed up our contract said our mortgage is due ON the - of every month. No the - or -. Now on -/-/- I get a letter in the mail saying my account is suspended and they have $680.00 of our money. They will not answer their phones and our mortgage payment is due tomorrow and we do n't know what to do. We feel we are entitled to at least every single fee we have ever paid them, including weekly fees, and of course we want to cancel because this letter shows how irresponsible they are. Plus they have our money and wo n't answer the phone. It literally hangs up on you. I emailed them and my emails bounced back. What do I do??? Please help.