21st Mortgage Corporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

I lost my job due to lack of work. Its taken everything I got to feed my kids and keep the lights on. I 'm only 15days late on my mortgage with 21st mortgage corporation. I tried calling and talking to my financial counselor - - to see if he could give me until -/-/2015 to make payment in full. I began to tell him my situation he replied " so your going to risk the roof over your children 's head by not making this payment today in full. '' I was spoken to very rudely then hung up on. I tried to call directly back - times never got him back on the phone I had to speak to someone else which only told me to sell whatever I could to make this payment or did I know a few people to borrow money from. because they will give me no other option other than pay it in full or its out of there hands after today. I offered to pay $250.00 today and the rest on the - but they refused to accept it. and told me if I did n't pay it in full by - eastern time today that they would move forward with foreclosure process.

21st Mortgage Corporation customer in Georgia
Nov 30, 2015

* Source: CFPB Complaint Database

21st Mortgage Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.321st Mortgage CorporationComplaint HistoryComplaints3/20129/201210/201211/201212/20121/20132/20134/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20153/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.321st Mortgage CorporationLoan servicing, payments, escrow account95.1%1.2%2.5%1.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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