ProCollect, Inc Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

ProCollect, Inc Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Ohio

- collections have been placed on my credit report relating to unpaid utilities that are not mine. All - collections seem to relate to an address at which I have never lived. I contacted the utility company associated with Pro Collect 's collection, and they confirmed the delinquent account is under a different social security number and birth date as mine ( although same last name ). Pro Collect refuses to remove the collection despite me providing information to demonstrate it is not mine. I have contacted all - credit reporting agencies and submitted documents and a letter proving that the debt is not mine, yet the collection continue to appear on my credit report and remains unresolved.

ProCollect, Inc customer in Ohio
Nov 30, 2015

* Source: CFPB Complaint Database

ProCollect, Inc response to complaint:
Closed with explanation

Consumer disputes how ProCollect, Inc handled their complaint

Created with Highcharts 4.2.3ProCollect, IncComplaint HistoryComplaints8/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20165/20166/20167/20168/20169/201611/201612/20161/20172/20173/20174/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ProCollect, IncCont'd attempts collect debt not owed0.6%99.4%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ProCollect, Inc

https://procollect.com/
800.839.8186
infotocollector@procollect.com
12170 N. Abrams Rd., Suite 100
Dallas TX 75243

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