Alpha Recovery Corp Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Alpha Recovery Corp Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Texas

When I vacated apartment to purchase a home, - - ( complex ) charged me for costs associated with maintaining a pet in addition to retaining the $300.00 deposit. During this time the complex was acquired by - -, a large firm with national apartment complex holdings. I paid the charges in full during the transition from - - to the acquirer, - - but the accounting systems between the - did not account for all the payments made. I contacted - at - - and the matter was resolved after getting harrassing calls and letters from - -, another collection agency. Subsequently and for a long period of time, - - ceased collection efforts on this previously paid debt. Now, recently they have apparently shifted collection efforts to yet another COLLECTION agency Alpha Recovery Corporation ( ARC ), - - - -, - -, - -, CO -. ARC resumed collection activities on this paid obligation, calling my place of business and home and even my father 's home number in another state. I have written them and advised them to cease collection efforts, referring both to - - correspondence as well as that of - - the entity who has confirmed that the obligation is fully extinguished. Had - - proceeded with filing the claim on my renter 's insurance at the time, the charges would have been fully paid by the insurer. As a result, - - - - - should in fact reimburse me $720.00 in monies I paid as a result of them failing to proceed with filing a claim as requested.

Alpha Recovery Corp customer in Texas
Nov 28, 2015

* Source: CFPB Complaint Database

Alpha Recovery Corp response to complaint:
Closed with non-monetary relief

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