Frederick J. Hanna & Associates, P.C. Debt Collection Complaint

Frederick J. Hanna & Associates, P.C. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Georgia

This dispute is in reference to judgment file # - in the amount of $6000.00 which was paid off -/-/-. On that date -/-/- I attached payment documentation along with the final payment, sent in a certified package to Frederick J Hanna & Associates. -/-/- I talked with - and he inform me that there was an outstanding balance in the amount of $4100.00, after talking with him for several minutes he then said the balance was $500.00 which I told him it was incorrect and the balance was $0.00. -/-/- I call their office again to see if they had corrected my account I talked with - - and then transferred to - - who informed me that they were still investigating matter, my response was that you have had over 30 days to investigate this. -/-/- I talked with - - she said the balance on the account was $120.00. which was because of the money order dated -/-/- could not be account for, so I call the money order company and confirmed the money order was not cashed. I call - - back the same day and informed him the money order had not been cashed. I also informed that the issuing company was only going to replace $100.00 of the money order due to the age of it. She said they would absorb the $20.00 and to just send them $100.00 which I did -/-/-. -/-/- Frederick Hanna sent me a letter stating that my current balance on this account is $3800.00. I have all my payment receipts which total the amount owed. I would appreciate any assistance you can give to help resolve the matter.