Wells Fargo Bank Account Or Service Complaint

(CD) Certificate of deposit Deposits and withdrawals

Wells Fargo Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Florida

I complained to you in - and was given case no. -. I had a problem with Wells Fargo putting a hard hold on my deceased brother 's CD # - in the amount of $3000.00. A Texas judge had signed a Small Estate Affidavit, leaving this money to - - ' - siblings. The CD contained - payments made to him -. Wells Fargo sent me a letter after you contacted them telling me to ask - to send Wells Fargo legal dept. a letter releasing the hold on the CD. I called - and they said they can not do that since when the veteran died they had nothing further to do with the matter. The - contact told me that only Wells Fargo could release the CD. However, Wells Fargo is refusing to honor the court order to release the money to - heirs. Can you help? We are at a stalemate. Thank you, - - -

Wells Fargo customer in Florida
Nov 21, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20160100255075Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoDeposits and withdrawals1.2%68.0%16.2%6.8%1.4%6.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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