TD Bank Credit Card Complaint

Billing disputes

TD Bank Credit card department,

Billing disputes California

I had made a purchase of - $ back in - at Target. This was supposedly " free '' if I signed up for a target credit card. I never received the card but started receiving bills for - $ every month from Target on this " free '' purchase. I called target to totally cancel the card but they are still billing me - $ per month for no reason whatsoever. The card is not even activated because I have n't received it. After this call, I still received bills even though it was cancelled. They say that they will continue to bill after a card is cancelled if there is a balance on it. They are charging me - $ for a - $ purchase. I am willing to pay the - $ for the purchase but I will not pay the additional amount for a card that was never received.

TD Bank customer in California
Nov 19, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TD BankComplaint HistoryComplaints12/20111/20122/20125/20128/20129/201210/201211/20123/20134/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD BankBilling disputes0.9%47.0%40.0%8.7%1.7%1.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
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