One Technologies, LP Credit Card Complaint

One Technologies, LP Credit card department,

Billing disputes Maryland

This fraudulent company wrongfully charged my visa card ending in - in the amount of $39.00 on -/-/15 despite my having already called in 2 days prior to cancel on -/-/15 to cancel the ongoing membership with them before the next billing cycle began. I spoke to " - '' on -/-/15, who went from stating he can help me with my cancellation, then in a desperate effort to keep me from canceling, holding on the phone for - minutes, barely allowing me to speak. After - minutes, - finally told me that he had processed my cancellation request, sent me an email confirmation for the cancellation. Concerned about ongoing fraudulent billing practices and charges to my credit card, - assured me that my card would not be billed any longer. I received the cancellation confirmation number : - on -/-/15 indicating my membership had been cancelled. However, when I checked my - - checking account I discovered -/One Technologies, L.P. had charged my - card ending in - in the amount of $39.00 on -/-/15. Not only had this company


assumed I would still have access to the account until the end of the month, being as though they had charged me already for the month of -, but to my surprise and dismay they had restricted and denied any and all log-in and access to the account. How dare you. You charged me for the whole month, so I still have the right to access. I am disgusted and appalled by this scam company. They seem to take it personal, real personal when you choose to cancel your membership. They encourage, train their reps to aggressively bombard, burden, annoy and hold you up on the phone for upwards of 30 minutes by trying to distract and discourage and ultimately keep you from cancelling the expensive unimpressive, unsatisfactory services in hopes that they could persuade or should I say pressure you to choose - of the for the exact same or similar, more appealing services for free or at a fraction of the cost, price it should have been at in the first place. What ever happened to just simply honoring the consumer 's request. I called you to cancel services. Period. Nothing less. Nothing more. They are hiding behind misleading advertising and false misrepresentations.