Amex Credit card department,
APR or interest rate California
I was two days late paying my American Express card bill. They charged me a late fee of $27.00 plus interest of $86.00. That much I can accept. However, I paid the next statement on time, and they charged me an additional $90.00. They call this " trailing interest '' and say this is in their cardholder agreement. $200.00 for being two days late seems excessive. I feel cheated, especially since my payment record has been otherwise perfect since 1999. My FICO score is more than -.
Amex customer in California
Nov 18, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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