Arbor Residential Mortgage LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Arbor Residential Mortgage LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

SENECA MORTGAGE refuses to contact me and wo n't pick up there phone there is NO ONE to talk to. They are charging me - $ a month for EARTHQUAKE insurance. I HAVE EARTHQUAKE INSURANCE!!!!!! I HAVE SENT PROOF - THEY ARE STEALING FROM ME.

Arbor Residential Mortgage LLC customer in California
Nov 15, 2015

* Source: CFPB Complaint Database

Arbor Residential Mortgage LLC response to complaint:
In progress

Created with Highcharts 4.2.3Arbor Residential Mortgage LLCComplaint HistoryComplaints2/20126/20121/20132/20133/201311/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20169/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Arbor Residential Mortgage LLCLoan servicing, payments, escrow account25.0%69.4%5.6%ClosedClosed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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