Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine
Enhanced Recovery Company, LLC Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Louisiana
First and foremost, I am a victim of identity of theft. There have been a multitude of accounts with various companies opened in my name and none of them were opened by me. When I received a letter from a company called - - - - in - of this year stating that I had an outstanding balance of $1600.00 owed for a - account, I immediately contacted them to inform them that I was a victim of identity theft and that this account was not opened by myself and I was completely unaware of this bill. I have had - since -/-/- personally but I 've always paid my bill and never gone to collections. When I spoke to them I was informed there was an account opened -/-/- and there were - IPhones purchased. There was also a person with the name of - - that was an authorized person on this bill. If I were going to purchase a phone for someone I would 've added them to my bill rather than open a new account. It makes no since. When I informed them of the identity theft, I was told that they were going to do an investigation and get back with me on the outcome. Instead, - is reporting on my credit report as of -/-/- with an outstanding balance as well as they have sold the debt to a 3rd party as of -/-/- according to the correspondence I received in the mail this week. I am not responsible for this debt. I have fraud alerts on my credit and I 've filed police reports and signed and notarized affidavits. This is rediculous that - has reported the account without warning as I am in the process of purchasing a house and not only have they reported it, but they 've also sold it now to a collection agency.
Enhanced Recovery Company, LLC customer in Louisiana
Nov 12, 2015
* Source: CFPB Complaint Database
Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ercbpo.com/ |
Phone | (800) 942-0015 |
[email protected] | |
Address | 8014 Bayberry Road Jacksonville FL 32256 |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |