SECURITY CREDIT SYSTEMS INC Complaint

SECURITY CREDIT SYSTEMS INC Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received New York

In -/-/-, I contacted - University regarding taking online graduate engineering courses. I was accepted into the graduate engineering program and submitted the online application for the - program. The application contained various information including my cell number, personal email and home address, employer information, etc. After being accepted into the program I spoke with someone from the - department on the phone and selected - online courses for the spring semester that would start in -/-/-. I was now enrolled in the - courses via that phone conversation. She informed me that the courses would require full payment one week prior to the start of classes in -. She did not mention any other fees or specific cancellation process. I intended to pay for these courses through my employer tuition reimbursement program. In -/-/-, my employment situation was changing and I began to seek out of state employment. As I did during the class enrollment process, I called - to inform them that I was leaving my employer and would not be taking the - courses. I believed that my registration to take the - courses was cancelled as it was the exact same process I used to register.

with the course ( s ) online portal as required by the instructors4. Never had any correspondence with the instructors or attended any classes5. Never purchases textbooks- - website only addresses tuition reimbursement when you drop a class after the first day of classes with a weekly tuition reversal schedule for the refund. There is no mention of fees related to online classes or any specific process to cancel online classes. When I registered for the classes via the phone there was no discussion on how to cancel. My assumption was that I did everything reasonable to cancel the classes. On -/-/-, I received a phone call from a collection agency. The collection agency isSecurity Credit Systems - - - - - - - NY -When I returned the call I was shocked to hear that I now owed the collection agency over $1800.00. This was the first correspondence that I received related to these courses. I was never contacted by the school via phone calls, emails, etc. I did move in -/-/- but my email and phone number was documented in my application. At no time did anyone from - contact me. On - - and -, I called - - times and was told that they could not speak with me. I emailed them requesting the details for these charges and again was told that they could not provide any information. I was instructed to deal with the collection agency. When I asked for the details and the reason for this charge the collection agency sent me a bill for $1800.00. They would not provide any details regarding these charges. The collection agency stated that if I did not pay the balance due by -/-/- this charge would be reported to the credit bureaus, negatively affect my credit score.