HSBC Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened to sue on too old debt

HSBC Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt Florida

- called my place of employment and told my Assistant that they needed to speak to me in regards to serving me papers. They claimed not to know what the policies at work were but wanted to find out from me. She got a name and number. - - - ext. -. I called - - back and she told me that if I did n't pay on an old debt within 72 hours I would be served papers and would have to respond to my local courthouse within 72 hours. This debt is for $2800.00 from an old credit card that I had disputed since -/-/-. She offered to settle with me for $2100.00. She was going to send me an email with the offer and then I asked her to validate the debt and she said sure thing but I must respond by - today or the deal off of the table and I would be served. It is - on -/-/- and I have not received an email. She also stated that they sent me a letter 6 weeks ago offering me a deal to pay off the bad debt. I never received the letter and asked why she did n't send it certified and she said they do not do that. When I spoke to - she did n't tell me what company she was with nor did she give me an address. What bothers me the most is that she called my place of employment. She asked my assistant what the procedures were at my place of employment so they could serve me papers and of course now my assistant believes I must be in some sort of civil or criminal trouble.

HSBC customer in Florida
Nov 11, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more