Pacific Union Financial, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Oklahoma

I lost my job, so I immediately call Pacific Union Mortgage to ask for a payment deferral. It took them a month, but granted me 3 months with a payment of $5.00 each month. When the first money payment of $5.00 was due, I went online as I always had and they took off my online payment option. I sent them several emails asking them to fix this problem I finally gave up and sent in a check for $15.00 ( 3 months ). After several months now, I call to find out why my credit score went from - to -, they said my payment deferral agreement is now void since my $5.00 payment was late. I had to take a job in - and almost was not able to even rent a house to go back to work because of them. I had to pull money from my - to pay the extra deposit the landlord wanted. I called and told the woman on the phone to get a supervisor to call me to fix this problem since a late payment of $5.00 is completely ridiculous to void my agreement. My payments were always on time since I obtained the loan with them. They almost want to destroy my credit when I was only unemployed for 5 months. I am a - - and have n't made less than $- a year salary in years.

Pacific Union Financial, LLC customer in Oklahoma
Nov 10, 2015

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Pacific Union Financial, LLCComplaint HistoryComplaints5/201311/20132/20144/20148/20149/201411/20141/20152/20154/20155/20157/201510/201511/20155/20167/201611/20161/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Pacific Union Financial, LLCLoan modification,collection,foreclosure100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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