Portfolio Recovery Associates, Inc. Credit Card Complaint

Sale of account

Portfolio Recovery Associates, Inc. Credit card department,

Sale of account California

I opened a secured credit card with - - - - Bank -/-/-. The bank closed and sold my account to - - Bank - -. I lost my job and tried closing the account with my $300.00 deposit and they told me there was no deposit or secured credit card and only had information that my card opened -/-/-. - - is reporting was reporting this on my credit reports. I called FDIC and they have no records of - - taking over any accounts from - - - or - -. Portfolio Recovery has bought the account from - - and is now reporting this Same account in collections on my credit reports. I sent them the letter from - - stating I do not owe the money and they are removing the account off my credit report. They said it is not enough proof to remove the amount I know owe them because they bought the account.

Portfolio Recovery Associates, Inc. customer in California
Nov 09, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints8/20133/201511/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Sale of account66.7%33.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSale of account0.8%71.4%12.9%10.6%1.6%2.4%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefUntimely responseSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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