Other (phone, health club, etc.) Communication tactics frequent or repeated calls
I.Q. Data International, Inc. Debt collection department,
Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Nevada
Calls back to back without leaving a message identifying who they are. Have had 5 or more calls to my phone in one day. Called me multiple times even after I set up a payment to resolve the debt and insisted I use a different form of payment for faster processing. The rep - and her supervisor - demanded payment from me during initial Contact before I received a first notice and over shadowed my right to validate or dispute the debt within 30 days. Threatened to report to my credit if I did n't pay within the first 30 days of debt being in collections. Both people I spoke to were rude and cut me off every time i tried to speak, they tried to make me feel stupid about my rights and hung up on me multiple times. There were several calls where - and - did not advise me the call was recorded or verify if I was the correct person on the phone.
I.Q. Data International, Inc. customer in Nevada
Nov 09, 2015
* Source: CFPB Complaint Database
I.Q. Data International, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.rentcollectglobal.com/ |
Phone | (888) 248-2509 |
[email protected] | |
Address | 1010 SE Everett Mall Way Ste 100 Everett WA 98208 |
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