Heartland Payment Systems Debt Collection Complaint

Non-federal student loan Disclosure verification of debt right to dispute notice not received

Heartland Payment Systems Debt collection department,

Non-federal student loan Disclosure verification of debt Right to dispute notice not received Texas

Data furnishers are required by law to fully investigate any dispute that 's brought to their attention. If they do n't, they could face substantial regulatory action from the Consumer Financial Protection Bureau. In -/-/-, the CFPB issued a formal bulletin warning lenders and other data furnishers, such as debt collection agencies, that they will be penalized if the CFPB finds they are n't properly investigating consumer disputes. First, - - - - - sent a collection agency notice to my parents house and not to me at my address in Texas. Second, - - - - - did not investigate my dispute of the invalid debt that I sent them via U.S. Mail and e-mail on -/-/-. They reported me as delinquent to the Credit Bureaus and I have experienced significant adverse outcomes as a result of their actions.

Heartland Payment Systems customer in Texas
Nov 07, 2015

* Source: CFPB Complaint Database

Heartland Payment Systems response to complaint:
Closed with explanation

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