Global Client Solutions Other financial service department,
Debt settlement Excessive fees Illinois
I signed up with the - law Group in -/-/- 2012. I was promised that they would have me debt free in 42 months. Although they did settle a bunch of my accounts, they did not settle everything, and I was forced to open a Global Client Solutions account and allow them to make monthly withdrawals. When I looked at my balances, it was obvious that I was paying way more in fees to GCS and - than to my creditors. I paid in a total of $25000.00 and about $12000.00 was retained by GCS - as fees. I think this is illegal. When I complained to GCS about the fees they insisted that - was taking the fees, not them. I am not getting a straight answer out of anyone. They were supposed to only take 15 % of the money they saved me, but they took almost 50 % of the monies I paid in. I am unable to upload my supporting documentation but if you will email me a direct email address I will forward the correspondence to you. They made all kinds of bogus claims that I added new accounts, etc., which I never did. Also GCS is denying any responsibility for the fees charged and pitched me back -.
Global Client Solutions customer in Illinois
Nov 05, 2015
* Source: CFPB Complaint Database
Global Client Solutions response to complaint:
Closed with explanation
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