AES/PHEAA Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

AES/PHEAA Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Kentucky

I graduated from - college in -/-/-. I was not offered any student aid I was only - at the time was unsure of exactly what I was getting myself into. I had - private loans taken out from American education services. I graduated and could n't find a job in my field until two yrs later. I was able to finally start working as a medical - after 2 yrs of deferments. I started working at an - I was able to get my foot in the door due to knowing the - supervisor. I 've been paying on my student loans since -/-/- I was given a loan from AES for - I 've paid a total of - dollars only - has gone to the principle and - in interest. I still owe over - I 've paid - dollars a month. I recently was sent to collections in -/-/- I paid in -/-/- I was late due having my rent money stolen from me. I informed AES of what had happened and I would be able to pay them in -/-/- I was told I had 60 days to pay before it effecting my credit I was sent to collections which resulted in my credit score dropping over - points. I 've never been late paying them I feel I 'm in a never ending interest battle with AES. - college did not help me with a job after school like promised which resulted in me having to defer my loan and now I 'm struggling to pay off this loan. It 's extremely frustrating that now - do not need the schooling to become a - now I 'm stuck paying this what feels like a never ending loan for something I could have just avoided and now my credit score has dropped tremendously due to a financial hardship that I had no control over.

AES/PHEAA customer in Kentucky
Nov 04, 2015

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
In progress

Created with Highcharts 4.2.3AES/PHEAAComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201610/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AES/PHEAACan't repay my loan93.2%4.7%2.1%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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