Oliver Adjustment Co. Debt Collection Complaint

Oliver Adjustment Co. Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Florida

I spoke with - at this company back on -/-/- around - regarding a medical bill in the amount of $390.00 for my son. After speaking with -, she advised me that she will reach out to - regarding submitting the claim to be paid and she also advised me that she will submit the information to the insurance and that I should follow back up in 30 days regarding the status. I followed up and was advised that they have not received a response yet. After a couple of months I received another letter on -/-/- from OAC which is the collection agency again regarding the bill. I then reach back out to the collection agency OAC trying to get the status on the claim and was advised by a representative that the claim had not been submitted to medicaid and that they would submit it. I have been reaching out to this company for almost a year offering my assistance in anyway possible while they kept informing me that they were submitting the bill to medicaid and come to find out, they never did. I 've been misled as well as lied to for months and all I asked of the staff at OAC was to submit the claim to - so that they could pay it before the timeframe expired which was a year from the date of service which was -/-/-. When I spoke with the supervisor - on -/-/- I expressed how dissatisfied I was with how the staff handled my account and he did not seem to care nor did he try to offer a resolution. The way the office handled my file was unjust and as a result of their negligence regarding submitting my claim to - in a timely manner, - will not pat the claim because a year has passed from the date of service. the names of the other individuals I spoke to in that office were : -, -, and -.