HOVG, LLC Debt Collection Complaint

HOVG, LLC Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Florida

So I was called by - - - - - while I was at work and they would n't let me get off the phone I was told if I did n't talk to them then I would have to pay the full amount no settlement and it would n't be in good standings anymore. They offered me a settlement and said they needed a payment by the end of the month which was about 3 days away on Saturday. We negotiated a first payment and I asked if I could do $50.00 I was told the minimum amount would have to be $100.00 so I agreed reluctantly. I was told if I could n't pay it call a day ahead and cancel. I learned that I had to cancel so I called back a day before. This time I talked to someone new. This time I was told since I could n't do $100.00 could I do $50.00? I was a little aggravated because I felt lied to but I let it go and agreed to be charged for $50.00 to keep the settlement. The next day I was charged for $100.00 anyway. I called and was very angry and I was told it must have been a glitch and they would put in a refund request that would take 3-4 business days but this is a big inconvenience because now I ca n't pay my car note on time. Later that same day they called me and said good news that the refund request went through they would cancel the $100.00 and only charge me $50.00 I said thank you and later on that night checked my account and I received no money back but was charged another $50.00. This is $150.00 - times the amount I told them to take.