Allied Interstate LLC Debt Collection Complaint

Allied Interstate LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid California

On or about - - 2015 I ordered a refurbished Heavy Duty - wheelchair from - of - Florida. I paid the company $2200.00 electronically using my debit card. The chair sent to me was neither identified as a Heavy Duty model, nor were there any shipping tags or bill of lading, and the chair did not operate properly. After a volley of nearly -, at times heated, emails, the CEO of the company offered to send me a NEW Heavy Duty model, as well as to refund my payment, and allowing me to keep the old chair which remains inoperable. The chair was delivered and operates, though in a very disappointing manner. Again, no shipping label or bill of lading was included with this replacement chair, that identified it as an HD model ... Now - is apparently NOW attempting to collect for the new HD chair, though - CEO promised it because of the deficiency of the chair that had originally been delivered. - has never sent me a bill or any other written communication regarding this claim - they did n't even bother to send a shipping tag/bill of lading until two weeks ago ... which I


owe - nothing, based on the promises of their CEO, despite threats from a customer service representative ... I believe - is operating in Florida illegally by not including proper labeling of purchased items, proper delivery information, and some sort of serialization of their products ... I was also suspicious when they offered to give me the new chair AND repay my payment to them, as well as to keep the old chair in response to my complaints about the old chair ... I want the harassing calls from this - importer and debt collector to cease for a debt that is not owed by me ... Thank you for your help ...