Medical Cont'd attempts collect debt not owed debt was paid
AllianceOne Recievables Management Debt collection department,
Medical Cont'd attempts collect debt not owed Debt was paid California
I am making a complaint to Alliance One Debt collection Agency assigned by - - - that were mistaken billing me due the lost of a partial payment I made with a check # - posted to the - - Bank on - - for the amount of $ - - - systems continued to billing me after I paid a full amount for account # - that I paid total amount of $80.00. They sent me a second bill for the Amount of $ - call them to discuss why they never make any credit for the first billing if I made the full payment for this Bill but it was very difficult to speak with them and I left a voice mail. I was waiting to heard from them to asked about the checks ( # - & # - ) I sent to them to paid the first bill.
that still has the wrong billing because they still want me to paid a partial payment I had already paid. I spoke to many different persons from the alliance One collection agency about the discrepancy in billing in which - of the checks were missing. they always told me to call in two weeks because they need to discussed this with the - - systems Accounting department. they continued to ignored my complaint about billing and want me to paid again for the amount I have already paid. I told them that I will not paid anything else until they fixed this discrepancies. These are the names of the people I spoke from alliance one- - - - - -- - - - - - - - -, Finally they denied to make the adjustments in the billing and told me that I have to fixed this issued directly with - - Systems. IN ADDITION THE " ALLIANCE ONE " TOLD ME THAT THEY HAD ALREADY REPORTED MY PAST DUE ACCOUNT TO -, - AND -. I trying to reach - - - with no luck. This is the reason I need the Help of the Federal trade commission to fixed this problem. E-PLANATIONS:1. - - systems sent me an invoice # - on - -, Charge me an amount of -. I sent a check # - for the amount of - dated - and posted on - ( see attachments of - record ) 3. They continued to sent me an invoice date on - - for the amount of $80.00 without posted or applied the check # - that make payment of $40.00. Balance should be only $40.00 at this time. 4. Again In - - you sent me another invoice with a balance due of $80.00 ignored payment of $40.00 in check # - to received a revised invoice with the correct balance which supposed to be $40.00 that I did n't receive I decided to sent you a second check # - for the amount of - dated -/-/- and posted by the - on -/-/- ( see attachments of - record ) In check I wrote an explanation about the payments I made to this account and it is clear the I told you that balance was $0.00 ( - ) see attachment6. You continued to sent me a bill on -/-/- said that the balance still was $80.00. In addition there was another invoice you sent me # - for a balance amount of $150.00, that I was going to pay but I decide to stop to make more payments until I received a revised bill that shows the - payments I made to the invoice # -. I was waiting and finally what I receive was a bill from a collection agency " ALLIANCE ONE ' on - -. 8. FINALLY " ALLIANCE ONE '' is billing me for - accounts for the original amount and plus they want me to pay interest % as well.As I told you I was discussing with them that there was a payment never was applied to the Account # - and as a result of that I not make any more payment until this is fixed.
AllianceOne Recievables Management customer in California
Oct 31, 2015
* Source: CFPB Complaint Database
AllianceOne Recievables Management response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.allianceoneinc.com/Welcome/ |
Phone | 215-354-5511 |
[email protected] | |
Address | 3000 Ames Crossing Rd STE 750 Eagan MN 55121 |
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