Installment loan Problems when you are unable to pay
Zenith Financial Network Inc Consumer loan department,
Installment loan Problems when you are unable to pay Louisiana
I applied for an installment loan through - - ( - ) close to a year ago and faultered on making regular payments due to medical and family emergencies. - gratiously worked with me but the emergencies persisted and they sent my account for collections to ZFN & Associates, - - - - -, - -, FL, -, ( - ) -. While the representative assigned to my account was very accommodating and understanding her knowledge of recommended avenues to pay were lacking GREATLY! I was sent on a goose chase to find a magical debit card sold at - where I could load more than $500.00 at a time. My payment was to exceed that amount and to be taken out the next business day. She could not get her mind wrapped around the fact that I could have gotten ANY reloadable card where I could load $500.00, then the rest at same register back-to-back. I thought well maybe they ca n't take more than $500.00 off at a time or something weird, along those lines. Hence, my having to take time off of work, getting chewed out by my boss, burning up the LAST of my gas for
I got paid for me to get the card. SERIOUSLY!!! THEN I got not 1, not -, not 3, but 4 calls, IN ONE HOUR!!!, from another male agent and a manager at this agency to ask why I had not secured my arrangement with a debit card. Mind you, they had my screen up right before them as they were talking to me having full knowledge of the arrangement I had made with the other agent, AND I HAVE a debit card in my possession, an - Serve Card ; but they do n't take that one! I do not deny the debt I owe with CC but there is NO WAY ZFN & Associates should be this ignorant of how to handle business and people.
Zenith Financial Network Inc customer in Louisiana
Oct 28, 2015
* Source: CFPB Complaint Database
Zenith Financial Network Inc response to complaint:
Closed with non-monetary relief
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