TD Bank Credit Card Complaint

Identity theft / Fraud / Embezzlement

TD Bank Credit card department,

Identity theft / Fraud / Embezzlement Florida

Several of my accounts as well as my information was compromised back a couple of years ago without my knowledge. By the time I realized what was going, the account was sold off to a third party collection agencies so therefore, the damage was already done. I reached out to Target Bank on several occasions trying to get information regarding the account so that I could determine it was truly my debt and all they replied with was that we no longer service this account. Therefore, I requested my credit report and contacted the collection agency - - requesting advising them that I believe this account had fraudulent activities on it prior to it being sold. I also asked them to provide me with copies of all activity including the transaction history so that I could review it. They stated they would provide it but I never heard back from them nor did I receive anything. I even tried reaching out to Target requesting to speak with someone in their fraud/resolution department and all they reply with is that you have the put the request in writing in which I already have but never received a response.

TD Bank customer in Florida
Oct 28, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3TD BankComplaint HistoryComplaints12/20117/20125/20136/20137/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20156/20158/20159/201510/20150123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD BankIdentity theft / Fraud / Embezzlement60.3%14.7%23.5%1.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.9%57.7%17.4%13.6%2.6%6.8%0.7%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
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