Wells Fargo Money Transfers Complaint

Wells Fargo Money transfers department,

Domestic (US) money transfer Other transaction issues Georgia

On -, -, and finally on - I attempted to transfer $21000.00 from our account at Wells Fargo to our account at -. On the - I contacted - from the Wells branch on - - - and he provided specific instructions to make this transfer through -, - 's fed wire agent ( routing number, account number, account name, etc. ) while on a conference with Wells ' desk officer. The instructions were prepared by the desk officer and the funds were wired. Next day the funds were returned as owners of the - account had not been included. This was corrected on the - but again the funds were returned due to a typo. On the - the exact title of the account was recorded and the funds were again wired ; however the account title was too big for the computer field and the last - letters of the last name were truncated. Unfortunately this wire was accepted and the funds were applied not to - 's account, but to the account of a - retail customer. When - finally determined what had happened, on - or -, they messaged Wells to explain and further said the


on this transfer. Iwas informed of - 's decisions on - and further told that as - had closed its case there was nothing further that Wells could do and that Wells, too, had closed its case. The matter was eventually referred to an " executive resolution team " and on - I was informed by a team member that there was nothing that the bank could do : " We have our rules. If you are unsatisfied by our decision you should get a lawyer ... ''. I responded that only Wells Fargo had the standing with - to argue for the return of the money and I believed that Wells was obligated, at least by good business practice to pursue my claim ; but was told again to get a lawyer - " ... ..we 're sorry, but we have our rules and there is nothing that I can do. " I am told by attornies that litigation will likely cost more than $20000.00 and that Wells ill likely respond by giving the matter to - of its retained law firms with the instruction to make this problem go away. As courts are reluctant to award damages to cover the cost of litigation it seems that I am frozen out. Frankly, I suspect that this arithmatic is central to the bank 's " rules '' which seems predatory. I am pursuing counsel and every other venue which I can think of.