Evergreen Professional Recoveries, Inc. Debt Collection Complaint

Evergreen Professional Recoveries, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Washington

Evergreen Professional Recoveries ( - - - - - - -, -, WA -, phone : ( - ) -, website : http : //www.everprof.com/ ) is filling a collection on my credit report for a tax preparation firm ( - - - - - - - -, -, WA -, phone : -, website - ). I hope that by submitting this dispute, the government will check in the practices of those companies and protect me and other customers from their illegal actions. All what I am saying is documented by the attached e-mails between me and the - company. None of it is hear/say.


For more than a month, they did not provide an acknowledgment of receiving my files ( - ) or when will they finish doing my taxes. I complained by e-mail, they said that they are busy and can not commit to a date. I requested to take my - and take it to another tax company for processing. They said they will assign another person to work on it. The person said in the e-mail that he can not commit to a date to finish my taxes. To show his understanding, he said in his e-mail that my tax case will have no refund. I understood right away that he did not even open my files ( I usually get around $3000.00 refunds, and for this particular year - the IRS did actually refund more than $3000.00 ). I asked in an e-mail to get my - to take them somewhere else. Falco/Sult in an e-mail said that they can not commit to a date. I asked to get my - and they said in the e-mail that I can pick them from their front desk after more than a month with no delivery of work or even an apology. I picked my -, and filed my taxes with another company. As I told you, the IRS refunded me more than # -. Following that, - sent me a bill for $400.00 by e-mail. I responded by e-mail right away saying : " Pay for what, you did not prepare my taxes ''. I never heard from them again till I got a call from the Evergreen Professional Recoveries. I told them the case exactly like I am saying it here. Then I heard nothing from anybody till I found the collection on my credit report. I called Evergreen Professional Recoveries. They said they will look into it. I asked them to take my e-mails to confirm what I say, they refused ( Please check the recorded phone calls. They say it is recorded ). -I am subjected to a malicious attack on my credibility by both - and Evergreen Professional Recoveries. Despite the clarity of the case and having everything documented in e-mails, they managed to put a collection on my credit record and drop my credit score by - points. I hope that by escalating this case, the government will check in the practices of those companies and protect me and other customers from their illegal actions. I believe that those collection companies have rues to follow before they go damaging customers credit scores. First, they should have checked the case presented by - ( our exchanged e-mails could have clarified the case ). Second, they should have checked my e-mails to confirm my case ( their recorded phone conversations with me will show that they refused to get the e-mails from me ). Instead, I believe they have an interest in the collection, no matter what and no matter if it is justified or legal. What they did was illegal and I want to hold them responsible for that.