PayPal Consumer Loan Complaint

Installment loan Taking out the loan or lease taking out the loan or lease

PayPal Consumer Loan department,

Installment loan Taking out the loan or lease Taking out the loan or lease Nevada

As reported on Case number : -, PayPal opened an unrequested and unauthorized credit line and their actions have severely impacted my credit score. When contacted, PayPal denied having opened such an account, and said they had closed all my accounts with them. However, today I received the attached statement of this unrequested and unauthorized account.

PayPal customer in Nevada
Oct 23, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

Company profile

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How PayPal handles Taking out the loan or lease complaints

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints10/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201500.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalTaking out the loan or lease76.9%15.4%7.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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