Auto Trakk, LLC Consumer Loan Complaint

Vehicle lease Taking out the loan or lease

Auto Trakk, LLC Consumer loan department,

Vehicle lease Taking out the loan or lease California

I rent a car from a company called -. I got into a car accident. I never received an estimate for damages of car for 2 months from -, towing company, and Autotrakk ( loan company for - ). - held my car for 3 weeks saying they would help me and transfer car to a financial plan towing place and it sat in a garage for 3 weeks, no response and get a last minute violation of contract. I was even told by them that they would fix the car for me and I would n't have to worry about anything. I then went to - and asked for an adjuster for estimate of damages. 5 weeks no response. I waited 2 months and car is gone and I never got a financial plan or estimate for car to get a financial payment plan. I also went to - & - a few times and no estimate. I am victim of loan predation. I could n't even get financial plan to fix car and They have no idea where it is. I also have a contract unsigned by Auto Trakk for the loan. I also did my violate any contract and - took advantage of me and held car for 3 weeks and sent a last minute contract violation. - guarantees 2 week return on car. They are a company that leases card that you pay weekly and with a 2 week notice you return car. I feel taken advantage of. Also, they help you find jobs, it kind of is a hiring company.

Auto Trakk, LLC customer in California
Oct 22, 2015

* Source: CFPB Complaint Database

Auto Trakk, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Auto Trakk, LLCComplaint HistoryComplaints6/20141/201510/20151/20165/201610/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Auto Trakk, LLCTaking out the loan or lease83.3%16.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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