IBERIABANK Other Financial Service Complaint

Refund anticipation check Unexpected/Other fees

IBERIABANK Other financial service department,

Refund anticipation check Unexpected/Other fees Florida

I order an item on -, attempted to pay it with a card through my - account - for $10.00. When it went through - I would deposit $15.00 and then I cancelled the item on, ordered on around - the -. I had an over draft fee on my account which was taken away due to my carelessness. I have asked several times for the over draft to be placed back, I was told no. I got a letter from Iberia last week on the -/-/-. I cancelled the item with - and when I checked I owe Iberia $90.00. I called and asked to speak to a customer service and was told that it could not be taken off. I called - who really was not sure what to do, I spoke to another customer relations and was told the same thing. I like this bank I am just overwhelmed with this charges.

IBERIABANK customer in Florida
Oct 22, 2015

* Source: CFPB Complaint Database

IBERIABANK response to complaint:
Closed with explanation

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