Nationstar Mortgage Mortgage Complaint

Reverse mortgage Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

Reverse mortgage Loan modification,collection,foreclosure Florida

I acquired a reverse mortgage from Champion Mortgage -/-/- for $170000.00. I received approximitely $150000.00. by the time they took all their fees. My question was will there be no prepayment penalty because it was always my intention to repay. I was assured that it was not a problem. I have found that the interest is very high and I sent them $75000.00 to pay down the mortgage. I have had a great deal of trouble with their insurance department because they want flood insurance but my agent at - - said I was not in a flood zone. They refused to listen to her even when we sent FEMA charts. They charged me $5000.00 a year for flood and will not change the amount. The mortgage co. paid my house taxes on -/-/- without my knowledge and when I sent them a check for the taxes they refused to accept it. They held on to the bank check for several months before they returned it to me and it was out of date. luckily my bank went the extra mile and gave me my money back. They are now foreclosing on me and in order to try and get a new mortgage I checked the liens on the property and found that they had put a - mortgage on the property for $570000.00. I never got one cent more than the first payment. I can not get any bank to even look at me untiI straighten it out. Please help a - out of this mess.

Nationstar Mortgage customer in Florida
Oct 19, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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