21st Mortgage Corporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

21st Mortgage bought our mortgage from -. 21st Mortgage has created an overage account without my consent. I pay $1000.00, the payment is $530.00, but I pay an additional $460.00 to be allocated to the principal amt. This is how it was done with -. Instead of placing the - in principal amt, 21st mortgage has created an overage acct. Also, 21st mortgage does not send me a monthly stmt with the new balance, nor am I able to obtain the balance online.

21st Mortgage Corporation customer in California
Oct 19, 2015

* Source: CFPB Complaint Database

21st Mortgage Corporation response to complaint:
Closed with explanation

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How 21st Mortgage Corporation handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.321st Mortgage CorporationComplaint HistoryComplaints3/20129/201210/201211/201212/20121/20132/20134/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20153/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.321st Mortgage CorporationLoan servicing, payments, escrow account95.1%1.2%2.5%1.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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