ACE Cash Express Inc. Payday Loan Complaint

Applied for loan/did not receive money

ACE Cash Express Inc. Payday loan department,

Applied for loan/did not receive money California

My checking account number is not hidden nor encrypted on the lender 's website. I requested to have the account that I created with them to be deactivated. The internet support operations said they can not and I should be assured my information is protected. My information is not protected. I want my checking account number hidden, can you please help me?

ACE Cash Express Inc. customer in California
Oct 16, 2015

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
In progress

Created with Highcharts 4.2.3ACE Cash Express Inc.Complaint HistoryComplaints11/20131/20145/201412/201410/201512/201510/201612/201601234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ACE Cash Express Inc.Applied for loan/did not receive money7.1%85.7%7.1%ClosedClosed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplied for loan/did not receive money2.7%88.1%1.2%1.5%1.2%5.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
acepresident@acecashexpress.com
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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