Arbor Residential Mortgage LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Arbor Residential Mortgage LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

My mortgage was transferred from - - - to Seneca Mortgage Servicing. While at - - -, I was approved for a HAFA short sale and ready to close. I have the closing package as well as the approvals. As of today, I still have cash buyer ready to purchase. I also have a hard equity lender willing to do a short payoff refinance. The short sale did n't close out previously because title could not be cleared due to liens filed with the municipality and an erroneous blanket wild mortgage filed on every parcel on my block by a different lender. I have been trying to resolve my foreclosure through a modification, short payoff or short sale, but I have not been able to reach anyone at this company for the past 3 months. I tried to register online and to no avail. I sent a signed authorization in order to have third parties discuss my case, but I have n't had a response. I am currently in bankruptcy and my attorney sent authorization so I can apply for a loss mitigation workout solution directly with Seneca Mortgage Servicing. I sent this authorization to both Seneca 's fax number and email address. I really need assistance. I was faced with a series of medical emergencies that forced this hardship, but I am aggressively trying to resolve this matter. A foreclosure would impact my current employment and prevent me from working as a contracted employee. It would also hinder my return to school. Please help, please help me get a single point of contact to assist me.

Arbor Residential Mortgage LLC customer in Florida
Oct 13, 2015

* Source: CFPB Complaint Database

Arbor Residential Mortgage LLC response to complaint:
Closed with explanation

Consumer disputes how Arbor Residential Mortgage LLC handled their complaint

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