21st Mortgage Corporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

I have fallen behind on my Mortgage twice in the past year, I was allowed to catch it up with Bi-weekly payments earlier this year. I fell behind again and attempted to do it again and have been refused to submit bi-weekly partial payments this time. I asked for a deferment and was told they do it, but do n't like to. I asked about it again today and they by-passed the question and told me, I had no option other that a full payment.. this was told to me by - a supervisor with 21st Mortgage. at - - -/-/15

21st Mortgage Corporation customer in Texas
Oct 09, 2015

* Source: CFPB Complaint Database

21st Mortgage Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.321st Mortgage CorporationComplaint HistoryComplaints3/20129/201210/201211/201212/20121/20132/20134/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20153/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.321st Mortgage CorporationLoan servicing, payments, escrow account95.1%1.2%2.5%1.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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