Linebarger Goggan Blair & Sampson, LLP Debt Collection Complaint

Other (phone, health club, etc.) False statements or representation indicated committed crime not paying

Linebarger Goggan Blair & Sampson, LLP Debt collection department,

Other (phone, health club, etc.) False statements or representation Indicated committed crime not paying Texas

I appeared in court on -/-/2015. I then agreed to pay $440.00 on a payment plan of $88.00 starting on -2015--2015 with Linebarger Goggan Blair & Sampson . On - - @ -, I spoke with - @ LGB & S. To ask why my check was not cashed. - stated that it was posted on - -, 2015. I stated to her that it was mailed on -/-/15 and according to my bank you received it no later than -/-/15. She then said I owed - the full amount. I then asked her again when did you receive my check and why has it not been cashed. I knew she did not have a clue of what was going on because the full amount is -. This is unacceptable because the check was sent in enough time and still was not cashed. She should have said the full amount was - not -. In other words she received the check on -/-/2015 and now I have to pay the full amount and longer am on a payment plan although she never stated it on the phone. When I told her several times this is unacceptable because the check was


and spoke to a - I asked to confirm why my check has not cashed. She stated I needed to contact my bank I told have. I told her this is unacceptable because now I will have fees. She assumed fees from my bank and I stated again I sent my check on the -/-/2015 and it still has not cashed and now I am going to incur fees for it being late. She stated then that how do I know I will have fees. ( according to my agreement plans if it is late there are fees ) I stated to her again you had my check and chose to post it on -/-/2015. She then stated it takes 3/5 business days for a mail arrive. Again I stated it was sent -/-/2015 and there is no way it takes that long to arrive on -/-/2015 ( 10 business days ). I told her I live in -, T- and unless they are in a rural community it does not take that long. I stated that I mentioned - - by mistake and then looked at the letter and told her no it was sent - per the instructions. She then began to state that it posted -/-/2015 and hung up. I called again @ - asking to LGB & S. I spoke to - again and asked her why has my check not cashed she stated to me you told - it went to - - that 's why it was late I stated to her again I mentioned - - but it was sent to - and there is no reason it should have to taken so long for you to receive and was not late it was there on -/-/2015. I demanded a copy of my check and she left me on hold then returned to say she ca n't send me a coy of the check but could email me my post dates, again I said unacceptable and I wanted my check. she then hung up again. I called back several times asking for a supervisor but spoke to - again who once again had an explanation of her own and stated that because my check was not sent certified how do I know when they received it again I said because the bank said it would arrive within 5 business days -/-/2015. Again I requested my check and she stated it was posted on -/-/2015. I said to her does the mail not work for me but only for your company because I have a letter that is dated -/-/2015 demanding - and I received it on -/-/2015. I told her once again I do not believe you received my check on -/-/2015, instead the check was not opened until -/-/2015 and now it is late. I again demanded a copy of my check and asked why has it not been cashed. Although on -/-/2015 and -/-/2015 both - and - stated it was cashed. She said no and stated the full amount is owed although they supposedly already cashed my check. The letter I received -/-/2015 now says send payment to - - not -.

Linebarger Goggan Blair & Sampson, LLP customer in Texas
Oct 08, 2015

* Source: CFPB Complaint Database

Linebarger Goggan Blair & Sampson, LLP response to complaint:
Closed with explanation

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