Checking account Problems caused by my funds being low
FirstMerit Bank Bank account or service department,
Checking account Problems caused by my funds being low Ohio
FirstMerit recommended that I turn on overdraft allowances to my account so that I can overdraw and they will let me but charge a fee. I did opt in for this. In their Online Banking, it talks about what a great program this is for you and why you should use it. They are just scamming people into entering a program to steal our money basically. I made a few transactions with my debit card and there were plenty of funds in my account to cover them. I then waited a few days and then withdrew $140.00 at an ATM, knowing that I was going to use the program and overdraw my account and be charged a $35.00 fee. In my Online Banking then, everything posted just fine. Every transaction that had been done days before the ATM withdrawal were listed and a positive balance listed after. Finally, another day later the ATM transaction showed posted to a negative balance. The following day I was charged - $35.00 overdraft fees totaling $240.00 in a negative balance on my account. This is absolute robbery and they refuse to refund my funds for no real reason at all other than having had
- overdrawn transaction that was done days after any other transaction and after their cut-off processing times anyway. It 's ridiculous to think that banking regulations would allow such a robbery from the public. But even so, the ATM withdrawal was days after anything else so it should have caused the only $35.00 overdraft fee. I 'm more than happy to pay this fee, as I did withdrawal these funds in excess of my account balance. But I did this because the bank told me what a great opportunity this program was to be able to do that now and then. I never would have signed up if I knew they were using such deceptive processes, as to turn a $130.00 overdraft done by - transaction days after anything else into a negative balance of $380.00. I followed their recommendation and now it 's going to take my entire paycheck nearly and I do n't know what I 'll do when it should 've been - simple fee since it was done so long after anything else and only - transaction overdrew.
FirstMerit Bank customer in Ohio
Oct 07, 2015
* Source: CFPB Complaint Database
FirstMerit Bank response to complaint:
Closed with explanation
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