JPMorgan Chase Credit Card Complaint

Application processing delay

JPMorgan Chase Credit card department,

Application processing delay Georgia

Chase never let me know I was declined for the card. I got nothing in the mail and I had to call them to find out and they wo n't tell me why I was declined. I have excellent credit and income so they discriminated against me because I have a chase card I have n't used and they did n't want to give me the - interest offer.

JPMorgan Chase customer in Georgia
Oct 06, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20123/20128/201212/20121/20132/20137/20138/20134/20146/20147/20149/201411/201412/20143/20154/20155/20159/201510/201511/201501234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseApplication processing delay80.8%3.8%3.8%11.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication processing delay1.5%71.1%5.8%11.2%2.5%7.1%0.5%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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