Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

Other bank product/service Account opening, closing, or management California

in 1998 deposited - $ in a - - - IRA also in my daughter 's account for - $ My children - went to college - i supported themwe did n't use this IRA. I Moved - and when i returned home - had time to go through my records and remember i filed it but did not get a refund. - my children are adults in their - 's. I contacted - Securities many times but they could n't located my records ( as you can see my notes on the paper work, I was transfer to many departments who basically said they could find it - i should contact the local who set it. so i did some research but the agent no longer worked at any of the offices here in - - but i tracked down agent who agreed to help me find this account but she too could not figure out what happened to my funds because i had a statement - but she did not give she continued to research and realized that - had sold some of accounts/money market funds ( i do n't the correct term and since the account numbers were not in there records it had be - of the accounts that sold - Right away i contacted Wells Fargo - an confirmed that yes they buy some of the fund things from - but since my account was so old- they would have to do research and that would cost. The fee they wanted to charge me to do it was unreasonable and almost more that the funds i had in my small IRA. The conversation was disturbing that i decided to wait and just walk in to a Wells Fargo to ask for help but i was frustrated and not sure what to do because after agent tracked it down or at least could tell by my account that it was an old - number.