Wells Fargo Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

Wells Fargo Money transfers department,

Domestic (US) money transfer Other transaction issues California

On Monday - - I attempted to transfer - from my Wells Fargo savings account To my Wells Fargo checking to cover a check I had written on Sat - -. Wells removed my - and applied it to a Wells - creditcard account with - '' balance. - at credit services states that my money will not be transfered back to my checking account for approximately 30 days while research is being done, due to the large amount. Meanwhile the check written on the - was covered by overdraft, to which I will be charged fee 's. - ( - - wells customer care case # - ) confirmed they will not return money until researched. they were able to remove the money immeditely but now want to hold for THEIR benefit.

Wells Fargo customer in California
Sep 29, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20132/20143/20144/20145/20147/201410/20142/20153/20155/20156/20158/20159/201510/201512/20151/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoOther transaction issues88.9%11.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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