JPMorgan Chase Credit card department,
I found out I have a Judgement on my record. After looking into it and verifying this was mine I contacted Chase and followed the steps they told me I needed to follow to remove the Judgement. I settled and paid the agreed amount. Faxed them the paperwork they asked for and they said it would take up to 3 months to process and have it removed. That was about 5 months ago. I have contacted them twice and they said they would mail me the paperwork. I verified my mailing address both times and have yet to receive anything from them. How should I proceed?
JPMorgan Chase customer in California
Sep 29, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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