The CBE Group, Inc. Debt Collection Complaint

The CBE Group, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

I owed money to - - - and - - - sent the past due account to CBE Group for collection. I settled the - - - debt with CBE Group on - -, 2015 for $150.00 and I have a receipt to that effect. At the time I made the payment CBE Group promised me that they would promptly clear the debt with the credit bureaus, but they did not. On - -, 2015, I was buying a car, and I was told by the manager at the automobile dealership that my credit report showed I have an unpaid debt to - - -. The outstanding debt on my credit report is the debt I settled with CBE Group in - 2015. The following day, - -, 2015, I telephoned CBE Group and asked them to promptly resolve the reporting issue with the credit bureaus and to provide me with a letter after they had done so. CBE Group said that they would


I asked how long it would take before I received the letter and I was told I would receive it within two weeks time. Today, - -, 2015, more than three weeks later, I still have not received the letter and so I again called CBE Group and again I was told that they would take care of it. When I pressed the issue why they had n't taken care of it in -, or within the last three weeks, I was then told that the letter has already now been sent via email. When I asked why I have n't received the email their answer was that I would be receiving it in 24-48 hours, but we all know email is sent and received in an instant, and I do not accept CBE Group 's answer that the letter was already sent but I wo n't be receiving it for another 24-48 hours. It is an insult to my intelligence. I no longer trust CBE Group because they did not do the necessary reporting to the credit bureaus in -, nor did they do it within the last three weeks, and I do not believe they will ever do it without government oversight. I feel like CBE Group stole my money because they did not do what they are obligated to do, which is report that a debt has been paid when it has been paid.