JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Texas

I was a Chase credit card customer and there was fraud on my account, and Chase employees did not shut my card down after I informed - different people it was compromised. This made the cards vulnerable for additional fraudulent charges, which did go through. Instead, Chase acted only after the CFPB became involved -/-/- of 2015. Chase retaliated against me by closing all - my credit card accounts. Ironically, I won ALL of the fraud cases, so by Chase 's own admission, the transactions in question were not made by me. I had never been late on payments on any of the - cards at the time that Chase closed my accounts in retaliation. However, they shut down my ability to make payments on the closed cards, and multiple Chase employees on the phone and - in the - Texas branch REFUSED to accept my payment on - -, 2015. I overnighted a check to Chase, and they signed for it on - -, - the due date- but they failed to post it to my account for nearly two weeks, resulting in finance charges and late fees and damage to my credit file. Chase orchestrated the entire situation of refusing to accept my payments and intentionally held the mailed check past the due date in order to profit off of me by way of finance charges and late fees. Chase also retaliated against me in - of 2015 for reporting them to the CFPB after they failed to protect me from fraudulent use of my credit cards.