Van Dyk Mortgage Corporation Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Van Dyk Mortgage Corporation Mortgage department,

FHA mortgage Application, originator, mortgage broker Georgia

1 ) SSN wrong on - documents. When asked about this they said it would be OK '' because they were preliminary docs and would be changed. However, they were n't until after I received a letter from the IRS requesting additional information. 2 ) Appraisal submitted w/o review from underwriter with errors such as claiming the townhouse was an detached property. 3 ) Loan application submitted after new guidelines were introduced even though they had all of my information since - 2015 and had been under contract since -/-/-4 ) - loan docs submitted w/ errors ( i.e. closing costs, HOA fees ) 5 ) Never addressed any of my questions regarding the numbers..ever. Only skirted around questions but never addressed6 ) Attempted to increase the Appraisal costs at closing7 ) Diminished the errors by calling them minor ( on several occasions ) to me the client instead of acknowledging and apologize their mistakes.

Van Dyk Mortgage Corporation customer in Georgia
Sep 25, 2015

* Source: CFPB Complaint Database

Van Dyk Mortgage Corporation response to complaint:
Closed with explanation

Consumer disputes how Van Dyk Mortgage Corporation handled their complaint

Created with Highcharts 4.2.3Van Dyk Mortgage CorporationComplaint HistoryComplaints8/20139/20131/20143/201411/20149/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Van Dyk Mortgage CorporationApplication, originator, mortgage broker100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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