Wells Fargo Bank account or service department,
Other bank product/service Deposits and withdrawals
In -/-/- I opened an IRA with Wells Fargo - - -. I explained at the time that I live in -, but was anticipating a pension payout from a previous employer in the -. I explained that what I wanted to do was roll the money from the employer, into an IRA, then make a drawdown on the IRA and have it electronically wired to my bank ( - 's ) in -. The rollover to the IRA happened in -/-/-, as anticipated, and a drawdown was placed into my savings. When I requested to have the funds wired through - 's - to my - 's account in -, I was told this could not happen. I was then told I needed to make daily withdrawals from an ATM to get the money. I explained there were no Wells Fargo ATMs in -. Wells Fargo reported that this was the only way I could get the money. Each time I made a withdrawal from the ATM, I was charged a $5.00 fee for using a non-Wells Fargo ATM. I was also limited as to how much I could withdraw on a daily basis, to $500.00 ( - ). After about - trips to the non-Wells Fargo ATM, the bank manager at - - increased my daily withdraw limit to $1000.00 ( - ). It took me all of -, all of - and into - to obtain the funds using the ATM, which resulted in incurring ATM charges in the hundreds, which were far in excess of what it would have costs to make a simple electronic transfer to my bank in -. I feel I was lied to from the very start! Wells Fargo should have told me from the very start that they were not able to electronically transfer the money.
Wells Fargo customer in
Sep 25, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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