TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Checking account Making/receiving payments, sending money New York

On - - - this year I made a donation in the amount of $1000.00 dollars to - - - -, TD bank mistakenly deleted my account in the amount of $10.00. I contacted Td Bank on - at - a.m. I spoke to a woman named -. She advised me in 3-5 business days the remaining $990.00 dollars would be debated and corrected. On - I spoke to a man - who stated the matter had been corrected and he would send me a canceled check I should receive in 3-5 business days. The check number -, the number I called to speaks to all these individuals was - -. On - -/-/2015 I received a letter stating the $990.00 was debited from my account. I called - - and they had not received the balance of $990.00 dollars as of - -. I called Td bank at the number in the letter- -, the letter was sent from : Td Bank - - -. - -, - -. I spoke to a woman named - at - [ - - on -/-/2015.She said this would take a month to resolve. This is totally unacceptable.