Bank of the West Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

Bank of the West Money transfers department,

Domestic (US) money transfer Other transaction issues California

- - - - - wired $250000.00 on - through our bank : Bank of the West to - - Bank in - - -, Ut through their bank : - - Bank, - - -, CA. - - Bank did not receive the funds. Our Bank : Bank of the West put a tracer on the wire twice - No response -. On - - finally admitted that they deposited the funds into someone else 's account - their account number matched our tax id # - - 's account number was clearly identified on the wire. On - - told - Bank that they had to contact the branch that had the wrong account and for them to contact the customer and ASK FOR THE MONEY BACK!!!! On - - told Bank of the West to recall the wire, which they did. Today - WE STILL DO NOT HAVE OUR $250000.00!!!!!!!!! Please help. I can be contacted at -.

Bank of the West customer in California
Sep 22, 2015

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

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