SquareTwo Financial Corporation Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

SquareTwo Financial Corporation Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Texas

None of the above problems describes by issue. I have a charged off debt owned by a company called CACH LLC. In - 2015, I was contacted by Fresh View Solutions about a payment arrangement. I agreed to pay - per month on the - for six months. After that, we would renegotiate a new payment amount. The amount of the payment is not in dispute. My ex-wife, at the request of the -, needs a copy of the original payment agreement arrangement and Fresh View refuses to furnish this information after numerous requests. They have provided a payment history and a letter stating that the payments were made in accordance with the agreement but this will not satisfy the -. They require the actual payment terms ( amount, due date, etc. ), which Fresh View will not provide. They state that they mailed a copy at the beginning of the payment arrangement, but I have no copy of it and they will not provide another one.

SquareTwo Financial Corporation customer in Texas
Sep 20, 2015

* Source: CFPB Complaint Database

SquareTwo Financial Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SquareTwo Financial CorporationComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/201410/201411/201412/20141/20152/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20166/20169/201611/20161/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SquareTwo Financial CorporationDisclosure verification of debt79.7%17.6%2.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact SquareTwo Financial Corporation

http://www.squaretwofinancial.com/
877-304-0146
hsampson@squaretwofinancial.com
PO Box 5980
Denver CO 80217
SquareTwo Financial Corporation

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