JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Unsolicited issuance of credit card Florida

Received notice that Chase Bank is ending their relationship with - on - -, 2015 so my - - - - will no longer be in effect after that date. They will be opening a brand new ( different ) Chase Freedom Visa Signature credit card account. I called on - - and then again on - - to speak with a supervisor, - -. In both conversations I got the same story. I could not just let the old card expire and request that a new account not be opened. I either had to wait for the new card and then call to cancel the new account or cancel the current account to stop the new - from being opened. As part of the - - conversation, I opted for the latter option. Either way, I 've been put in a position of negatively affecting my credit score by having to voluntarily cancel an account. How is this fair? I thought part of the Act was to prevent credit card companies opening unasked for accounts - I guess their lawyers found a loophole for so-called existing '' customers? This stinks!