JPMorgan Chase Credit Card Complaint

Bankruptcy

JPMorgan Chase Credit card department,

Bankruptcy Oregon

I had a reward card for numerous years. I had built up a substantial rewards balance on the card. This card was usually always paid off monthly. The charges were substantial. As the result of losing a contract and closing a business with - locations I was forced to file chapter - protection. There was no balance on the credit card company, in fact a small credit balance. Immediately on filing chapter - the credit card company closed my account and said I forfeited my rewards points. This feels like fraud to me and very unethical. The card was used, they made their money on the businesses, I owed them no balance. This was over - points. I 've spoken with the company and - different customer service reps and told the same thing that I forfeited the points. If this is legal then it should be made illegal as its certainly unethical.

JPMorgan Chase customer in Oregon
Sep 18, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints2/20125/20127/20129/201210/201211/201212/20122/20134/20138/20139/201311/20131/20142/20143/20144/20145/20148/201411/20143/20154/20155/20156/20157/20158/20159/201501234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseBankruptcy78.0%7.3%12.2%2.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBankruptcy15.3%4.0%0.5%1.1%3.4%75.1%0.5%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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